Plans another $1-billion fund, wants to expand core team in India.
With the telecom industry aiming to increase its rural subscribers base and the central bank asking banks and financial firms to cater to the rural sector, businesses will have to find ways of servicing customers, say analysts. Most of the rural BPOs have a seating capacity of below 100 per centre, as they are situated in remote areas.
A slowdown in the global economy and sub-prime crisis in the banking, financial and insurance services sector, its major revenue earners, force the domestic IT industry to take a relook at its hiring strategy.
IMT, which already has a centre in Nagpur other than Ghaziabad, is planning to open its third centre in India. It has been allotted 30 acres of land near the new international airport in Shamshadabad.
Cisco works with a number of IT vendors such as Wipro, HCL, IBM and Datacraft as its tier-I partners in India who provide a lot of value-added services on the top of Cisco's solutions and services. Besides, Cisco has over 100 partners in tier-II cities, who provide network level services to the company's SME customers.
Global IT firms are taking a cue from consumer firms, which revolutionised marketing tactics in the FMCG segment with the shampoo-in-a-sachet concept by appealing to semi-urban as well as rural consumers.
The figure is expected to rise to over Rs 4,600 crore (Rs 46 billion) by 2010 - a compounded annual growth rate of 44 per cent. Retail has been one of the largest growth sectors for all the top IT firms. For instance, Tata Consultancy Services, Infosys Technologies, Wipro Technologies and Satyam Computer Services saw their retail business grow by 33.6, 45.3, 38.5 and 117 per cent respectively on a year-on-year basis.
"Levi & Korsinsky usually investigates a deal when any of the clients complain about chances of fraud in the transaction. In Aegis's acquisition of PeopleSupport, we received a complaint from a client who is a shareholder of PeopleSupport. After our investigation, if we find any fraud, we will take up the issue before the court. At this point of time, we can not disclose the name of the client," said Juan E Monteverde, associate, Levi & Korsinsky.
Indian IT firms have started mining smaller clients with more fervour given that the revenue accruring from their top clients has been declining due to the US slowdown and the sub-prime crisis. Consider this. Revenue accruing from the top clients of the five leading IT firms by revenue - Tata Consultancy Services, Infosys Technologies, Wipro Technologies, Satyam Computer Services and HCL Technologies - dropped by anywhere between 0.2 per cent and 4 per cent
Poor infrastructure and unavailability of broadband are major reasons why Indians have not taken to Second Life in a big way. Besides, the time zone of Second Life is more attuned to the US, which is another issue for Indians wanting to hook on to this world.
The June quarter turned sour for MindTree as forex losses pushed the company into the red despite logging strong growth in revenues.
Research firm IDC India estimates the share of virtualised servers in the industry to double from the current 22 per cent to 45 per cent by the year-end.
Infosys Technologies generates over 60 per cent of its revenue from the US, which is witnessing a slowdown. A falling rupee did help the company tide over the quarter, and S Gopalakrishnan (popularly addressed as Kris) says that new opportunities, geographies and centres of excellence will have to be balanced against billing cycle delays and other pitfalls of the market.
Consider this. Leading broadcaster Star India's mobile interactive division, Star Mobile Entertainment -- which made some serious headway in the space by launching a service whereby mobile users could opt to view soaps from across Star India's network -- recently reviewed its operational strategy.
Firms are flooded with credit crisis-related litigation jobs from American law companies.
Mark-to-market losses due to the unexpected fall of the rupee against the US dollar, euro and pound; the impact of wage increases in the first quarter; a stagnant global economy; and margin pressure owing to inflation are expected to impact the rupee-term fortunes of Indian IT firms that will declare their quarterly results for the April-June 30 quarter beginning this week.
Warning bells are ringing on Bangalore's future as a leading BPO destination. It is not a full-blown crisis yet but the portents are disturbing, according to a cross section of industry, human resource and real estate experts.
Welcome to the world of Vishing or voice phishing, wherein hackers are using a combination of voice over internet protocol, SMSs and the internet to fool and redirect users into dialling a phone number and collect critical information for financial gain. In Kolaskar's case, both mobile spam and vishing were used.
The premier management institute, Indian Institute of Management-Bangalore, is in a bind. It had asked for Rs 114 crore (Rs 1.14 billion) to build infrastructure to accommodate additional students under the OBC quota.
A team of engineers at India's largest IT services provider firm. Tata Consultancy Services, was working on a project for an important client. While it was co-ordinating work from three geographical units - Europe, South America and India - it was finding it difficult to collaborate through telephone or other voice means as there were language and pronunciation hurdles.
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